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Quentin Barbour 2026-02-02 09:57:52 +08:00
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If you can't find a dialog box open, move on to the next step. There’s nothing in particular to warn you about, as there are many informational and diagnostic information there, but reading the entries may lead to a clue about what’s going wrong. Note that you can sort by clicking on the Source column. Be sure to look where both Outlook exited and when it was restarted. Do you have another machine you can try to duplicate the problem on, preferably with a configuration that is as close to possible to the machine that has the problem? Identifying patterns helps to diagnose what the problem might be.
Outlook may fail to open email due to corrupted Outlook profiles, add-ins, damaged OST/PST files, or outdated software. Antivirus conflicts and system issues can also cause startup errors or loading failures. This startup issue often appears when profiles get corrupted, damaged Outlook Fix Outlook Site files, add-ins conflicts with system updates or antivirus. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files.
In the first place, check whether your antivirus is up-to-date. Reliable and trusted antivirus software vendors do care about compatibility with Microsoft Office applications, so there Fix Outlook Site is a good chance that the issue is fixed in their latest update. If the above does not help, turn off the antivirus and see if it brings Outlook back to life.
Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. Sometimes when a user tries to search in Outlook, it either returns incomplete results, or returns nothing at all, even if you can see the email normally.
After performing the method start Outlook again to check if the method has worked and eliminated the error. Now, that you know the reason for the Outlook Profile being stuck, it should be easier to choose the right methods to fix the issue. Sometimes, Outlook might not work if other Office-related processes are still running. You can end all office-related processes in task manager to ensure a fresh start. Corrupted Outlook files are a common cause related to Outlook. To rectify/repair it, Microsoft has provided an inbuilt utility called Scanpst.exe.
To work around the issue, you will need to end all Office processes that are running and disable the presence features. Restart the Outlook application and check if the issue persists. Fix Outlook Site Further, start the application again to check if the error has been fixed. If you are still experiencing issues after trying both of these solutions, contact the EIT Service Desk. The software provides options to split the resultant PST file.
The root cause was the deployment of an incorrect campaign data file, which led to false positive campaign detection. We have since reverted to the right data file and the outbound email flow has returned to a normal state. We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the incident. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues. Maybe you've added a new program to your computer that doesn't get along with Outlook, or your system has a virus.
If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account. A software rollout over the weekend was deployed incompletely, causing one component to send a high volume of messages to another component that had been deleted, overwhelming the routing plane servers. Availability has recovered, and engineers are investigating the root cause and identifying [Fix Outlook Site](https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/) problematic servers. The team is sweeping all remaining capacity to identify and address residual issues. Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support.
I'm having an issue with one Outlook 365, the program open and get stuck at loading the user profile, any profiles. Microsoft Outlook is an excellent application with a wide range of features. With Outlook, you can access email, calendar, contacts, and more in Fix Outlook Site a single app, making it user-friendly. Still, like other apps, Outlook also runs into issues sometimes.
Give Outlook a few minutes to finish the process and it should start to Fix Outlook Site work again. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. If those steps don't work, see Need additional help?