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Add 5 Common Outlook Issues and Troubleshooting Tips

Effie Stocks 2026-01-29 14:45:16 +08:00
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To install Fix Outlook official help the latest Windows and Office updates, click the link below. You can determine if it's corrupted by creating a new profile and changing which profile is used when Outlook starts. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you. If you are having trouble locating scanpst.exe you can also use OutlookTools (free!). For a step-by-step guide on how to work with scanpst.exe see Using the Inbox Repair Tool (scanpst.exe). Virus scanners which integrate themselves with Outlook are known to cause a lot of issues.
Have also login in another computer with this account but there is also coming the dialog with the message. My question is, how can I see what document is Outlook referring to? In Outlook thru Office.com, the account has no issue.
To sum up, we explored several methods to fix "Outlook won’t open" errors. Whether it’s a profile issue, a corrupted PST file, or faulty add-ins, the methods above can help you get Outlook running again. When Microsoft Outlook refuses to open, it’s incredibly frustrating. This issue often stems from common culprits like a corrupted user profile, a damaged data file (PST or OST), or even a minor conflict within its settings or add-ins.
Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another Fix Outlook official help process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.
Using them as your email provider in tandem with your email client means you can enable their anti-spam features, which are superior to Hotmail and Outlook. One thing that filters are good at is to enable unified inbox ability in outlook that is unfortunately not built in by default. The Credential Manager is where Windows stores passwords and login information on your computer. It acts as a vault with specific settings and permissions you can adjust. Every antivirus software is different, so you'll want to look up how to specifically enable Outlook with the software you're using.
Sometimes outdated or over-protective anti-virus / anti-spam programs can conflict with Outlook or with one of your Outlook add-ins. As a result, the anti-virus blocks the add-in and prevents Outlook from functioning properly. A corrupted new profile or Outlook profile can lead to delays, crashing, or the Outlook not responding error. All users know that Microsoft Outlook is a powerful email program, but it can sometimes act up and become unresponsive. We’ve got you covered with these easy-to-understand solutions to get your Outlook back on track.
Then switch to the Processes tab and find all OUTLOOK.EXE items in the list. Click on each OUTLOOK.EXE to select it and hit the "End Process" button. If your user profile or folder is stored on a network drive, Outlook will be slower to respond and might become a hanging outlook problem. I decided to try and fix it by uninstalling and reinstalling. I also removed some old add-ins and an old, inactive account (but Outlook worked no problem [Fix Outlook official help](https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html) with these for a long time).
You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding. To manage your mailbox by reducing the size of the Outlook data file, see Fix Outlook official help Reduce the size of Outlook Data Files (.pst and .ost). Your profile stores a variety of settings that control how Outlook looks and feels.
As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind. TrustedTech delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. A lot of times, a user will click on something by accident and change their view and be unsure of how to get it back. Find solutions to common problems or get help from a support agent. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen.
This includes the new account you created. If Outlook is in use by another process, this information is displayed in the status bar at the bottom of the screen. If you try to perform other actions while Outlook is in use, Outlook may not respond. Let the task in process finish its job before you try another action.
Problems with the device, connection to power, network issues, viruses or malware, oversized files, and improper shutdowns all cause the PST file to act up. But little tools that add extra features to Outlook can be the reasons for Outlook corruption. Microsoft has its own tool for automatically scanning and correcting Office when things go awry.
If those steps don't work, see Need additional help? There are a number of possible reasons for Outlook to behave this way. We've presented the potential solutions in order from quickest to most time consuming. To manage your mailbox by using the AutoArchive feature, see AutoArchive settings explained. We recommend that you move several items in your larger folders to separate folders, or that you archive those items by using the AutoArchive feature.