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Add 5 Reasons Why Your Internet Keeps Disconnecting and How You Can Fix It

Frankie Threlfall 2026-01-03 16:03:28 +08:00
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Content<br>
With new services like fiber and 5G home internet, you may have a few more options than the last time you checked. Enter your zip code below to see which internet providers are in your area. To ensure the best wireless signal, set the four detachable antennas as below suggested image.
Your device is on a crowded Wi-Fi channel
Manufacturers release updates to plug security holes, stomp out bugs in the code, and optimize performance. Our devices normally update automatically, but be sure they’re current before you spend any more time troubleshooting. "You get what you pay for" rings true for most of the routers we’ve tested. A budget router that can handle only two devices simultaneously can feel slow as snails next to one that can handle 12 simultaneously. Likewise, a router with a Gigabit Ethernet port is too slow for a 2Gbps internet plan. Some examples of things to avoid are placing your router underneath or behind metal furniture, right next to a tiled bathroom, or near a fish tank.
Check your router log
Please cancel [Auto select channel including DFS channels], and select a different control channel, and then click Apply to save.If your equipment is running on outdated firmware, your internet may periodically disconnect due to glitches or registration issues.It’s the Grand Central Station of your home network and the only device connected to your provider’s modem.You can use a Wi-Fi analyzer app to see all the available channels and the usage on each, and then manually change the channel on your router or mesh system (if allowed).Some examples of things to avoid are placing your router underneath or behind metal furniture, right next to a tiled bathroom, or near a fish tank.
Kevin Parrish has more than a decade of experience working as a writer, editor, and product tester. His work has appeared in Tom’s Hardware, Tom's Guide, Maximum PC, Digital Trends, Android Authority, How-To Geek, Lifewire, and [repair corrupted OST in Outlook](https://campusbiasharaclub.com/read-blog/799_troubleshoot-outlook-for-windows-issues.html) others. At HighSpeedInternet.com, he focuses on network equipment testing and review. There are many reasons why your devices disconnect from the internet. If you’re using Wi-Fi, a poor signal or interference may be the cause.
How can I extend my Wi-Fi range?
You’ll experience all sorts of internet problems if your modem fails to properly communicate with your internet provider. You can check for outages by using your provider’s app, [Microsoft Outlook Email Repair Tool Online](http://boiler.ttoslinux.org/ameerausch3830/kina2024/-/issues/4) your account’s web portal, or by simply calling. Certain materials, like stone, metal, tile, and water are particularly hard on Wi-Fi signals. Try to avoid placing your router or devices in areas that force the Wi-Fi signal to pass through these materials.
Cannot connect to wifi. Network status says "off" and network cable "disconnected". I have tried everything. I did get
(3) Use the Quick Internet Setup (QIS) to setup your router again. And wait until the Power LED indicator and WiFi LED indicators are on again, you could try to enter the GUI of the router again. (2) Press the RESET button around 5~10 seconds, release the RESET button after the power LED light starts flashing. You can try adjusting the angle of the external antenna (e.g. 45 degrees, 90 degrees, etc.) to the optimal signal distance.
FAQ about disconnecting internet
Hopefully, they can give you an estimate of when the service will be back to normal. Wi-Fi signals weaken over distance, so if you’re too far from your router, your internet may cut in and out as Wi-Fi struggles to reach your device. Obstructions between your device and router may also cause intermittent disconnections. Anytime you have issues with your internet, always restart the modem or gateway first. It sits at the edge of your provider’s network, so it could be the root cause of your connection woes. If Wired [Fix Outlook and Office365 Sync Issues](https://campusbiasharaclub.com/read-blog/948_outlook-stuck-on-synchronizing-folders-microsoft-q-amp-a.html) devices can access to internet via modem, may refer to below trouble shooting steps.
Saying the internet is disconnected but connected!
Your router keeps a log of significant events on your network. Reviewing this information could lead you to the source of your internet connectivity problems. If turning off the antivirus software fixes your problem, turn it back on and then get in touch with tech support. You may need to disable the conflicting program or process—or try a different antivirus ASAP. You’re more likely to experience this problem if you supply your own modem or get a new one from your provider.