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Add 5 Common Outlook Issues and Troubleshooting Tips

Nicki Lamontagne 2026-01-15 23:48:21 +08:00
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The first step is to check whether the PST file exists in its original location. You can also download the trial tool to try and test the working of the tool before buying the premium edition. If your PST file is stored on a network drive, ensure that the drive is accessible and that you have the necessary permissions. Reconnect to the network or contact your system administrator for assistance.
Are you having trouble starting Outlook or receiving "Cannot start Microsoft Outlook. Cannot open the Outlook window" error messages? We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues. Here's the deal, when Outlook manages to open, all the files you delete will automatically be recreated. It gets better because you also resolve all the How to fix Outlook stuck on loading profile Outlook opening issues. If the in-box Program cannot fix the corrupted Outlook PST files, you can also try Wondershare Repairit for Email.
If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. There will be no screen or visible process when you run the program file. However, it will create a new mapi32.dll file at the same location.
Microsoft regularly releases fixes for known issues. Power for providing "An Outstanding Customer Service Experience" for its Assisted Technical Support. J.D. Power 2024 Certified Assisted Technical Program, How to fix Outlook stuck on loading profile developed in conjunction with TSIA.
Update the account information with the one you received from your email provider or from the POP and IMAP server name reference topic. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. Outlook will configure most settings automatically. If Outlook shows Disconnected at the bottom of the status bar, this issue may occur due to improper Autodiscover resolution. Run Test E-mail AutoConfiguration to confirm Autodiscover is resolving to Intermedia servers which helps Outlook to connect properly.
Launch the recovery assistant if you've tried everything else and Outlook is still crashing. It also allows you to upload your results to Microsoft for review by a support engineer. Perfectly repair and recover corrupted Outlook PST & OST files. Corrupted or badly set-up Outlook profiles can often cause start-up problems. The app might refuse to launch or crash at the splash screen. The PST files will be repaired and the error will be resolved.
We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. It's a by-product of making more space on your PC, you delete things you don't think you need anymore. Then, one day you realize getting rid of that file was a huge mistake. Let's eliminate any feelings of despair regarding a deleted file. If you cannot restore the file from your computer's recycling bin, here's what to do. Gmail has a positive reputation when it comes to spam filtering.
Again, check if Microsoft Outlook crashes when opening. If not, the cause of the error is something else. The simplest solution often resolves many software-related issues. Similarly, restarting your computer can clear temporary glitches and refresh your system’s resources. Support and Recovery Assistant performs diagnostic checks and returns potential solutions for you to try in order to resolve Outlook issues.
Most of these crashes come down to one thing – problematic data files. PSTs and OSTs act like Outlook’s memory banks. When they get too large, go corrupt, or are poorly configured, [How to fix Outlook stuck on loading profile](https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/) things start to break. This should resolve the issue of ‘Outlook keeps crashing’.
If classic Outlook repeatedly prompts you for a password during setup, make sure that your caps lock isn't turned on. This can also happen if you've entered your username incorrectly. Your user name is your full email address, for example If classic Outlook still can't find settings for your email account, or you receive an error during setup, in many cases, you can set up your account manually. In many organizations, Outlook is one of the most common and core programs that are used from day to day. Many businesses depend on it to keep their operations running, and having it break is a nightmare that usually ends up costing lots of money and causing a lot of frustration.
Start Outlook in safe mode to fix "Processing" screenIn Windows 10, choose Start, type Outlook.exe /safe, and press Enter.In Windows 7, choose Start, and in the Search programs and files box, type Outlook /safe, and then press Enter.In Windows 8, on the Apps menu, choose Run, type Outlook /safe, and then choose OK.